|
As the online casino industry continues to flourish, new
casinos pop up each year. Recently quite a few exceptional upstarts have made a
smashing debut. Among those that deserve attention is Grand Monaco Casino.
Grand Monaco blasted onto the scene in July of 2006 and casino manager Frank
Thompson wasted no time in setting high expectation for his casino. Not only is
Grand Monaco brand new, but its operator, Grand Gaming Group, is newly
formulated as well. Although, it should be recognized that the party of
executives that make up Grand Gaming have over 35 years experience in both
online and brick-and-mortar casinos.
Thompson laid out the casino’s service mission on the
introductory page. Ambitiously he claims that Grand Monaco casino places its
guests at the center of the universe. Orbiting around the customer are five
service promises: casino action, huge wins, service hospitality, unbreakable
trust, and privacy. In fairness to the young casino, it is probably best to see
how well they are holding up to their own standards.
In truth, Grand Monaco already has more to offer than some
well establish casinos. The first promise made to the almighty customer is
casino action. With over 250 games, Grand Monaco established itself early as
one of the world’s largest online casinos. All games are powered by
Microgaming’s incredible Viper software. Grand Monaco is certain to have
something for even the most selective players. The site actually provides a
listing for all the games available at the casino. Slots fans are sure to be
satisfied at Grand Monaco, where they will find 68 video slots and 103 reel
slots. Guests have 45 video poker and power poker games to choose from. Grand
Monaco also has 41 table games. When it comes to progressive slots and games,
the count is 19.
On the topic of progressive games, the next promise made by
the casino is the possibility for huge wins. These 19 progressive games are not
just any set of games, they are Microgaming products. Microgaming happens to
hold the world records for both the largest jackpots and the most frequent
jackpots online. So while the casino cannot promise to create winners, they
create ripe winning opportunities. Grand Monaco also offers winning
opportunities from the moment players becomes members of the casino. As a
welcome bonus, the casino offers two types of 100% deposit matches. Players
must first choose whether they want their bonuses to apply to slots games or
casino games. The slot match bonus offers up to $150 free. The casino match
bonus only offers up to $75 free.
In addition to the rather modest welcome bonus, Grand
Monaco offers a free item they call a Casino Kit. The kit comes loaded with
great casino extras. The kit includes a free membership to the casino’s G3
rewards club and 2,000 free points to start off. Players can also receive an
extra 5,000 bonus point for their first $50 and above purchase using select
alternative payment methods. Finally, included in the kit is an opportunity to
once again win big. Grand Monaco extends a 5% bonus up to $5,000 to any player
that wins one of the casinos major progressive jackpots.
Service Hospitality is next on the Grand Monaco list of
promises. They certainly make every effort to meet this goal. Customer support
at the casino is more than adequate. Toll free numbers have been established
for the following seven countries: the United States, Canada, the United
Kingdom, France, Germany, Switzerland, and Belgium. There is an additional
number for international guests calling out side of these territories. Both the
United States and Canada have been provided with a toll free fax number. Guests
have seven e-mail contacts to choose from relating to specific casino concerns.
In addition to these great options, Grand Monaco provides a live chat help
option. With all these support methods working simultaneously, there is not an
hour in the day where players cannot get immediate help for there casino
concerns.
The final ingredients in Grand Monaco’s recipe for a
fantastic casino experience are unbreakable trust, safety, and security. Grand
Monaco does as much as most modern online casinos can to set the minds of their
customers at ease over these matters. The casino received their gaming license
from the Kahnawake Gaming Commission of the Mohawk Territory of Kahnawake,
Canada. All information, financial and personal, passed through the casino’s
servers are protected by the latest and most effective 128-bit SSL encryption
software.
As it seems, Grand Monaco is on the right track to becoming
a formidable force in the world of online casinos.
- For More on
Grand Monaco... |
